People Matters, People Matter

A blog containing my ideas, thoughts, observations, suggestions and helpful tools, based on my own experience. This blog is currently only available in English.

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The role of a Board member in non-profit organisations

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For the last five or six years I have been the Chair of the Board of a Foundation (Stichting in Dutch), a non-profit organsation, and with a group of new Board members we have recently been discussing the role of the Board. I’ve been on the Board of three other non-profit organisations in the past and have also been on …

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Employee Engagement Survey Action Planning

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The HR Consulting group within my current organization has a range of expertise including carrying out online engagement surveys for all of the National Companies. When we report the results it is often to the CEO of the company and their top leadership teams. This year in my short introduction to these feedback sessions, I have been reminding them about …

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Transition (Temperature) Monitoring Team

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I was recently contacted by Susan Bridges, the widow of William Bridges, the guru of Transition (and Change) Management. I had corresponded with Bill who taught and certified me to use his material many years ago, and Susan, who is producing an anniversary updated version of his classic book ‘Managing Transitions’, was interested in my work with Transition (or as …

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Non-financial motivation

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Effective non-financial motivation appeals more to the emotions of employees than pay, bonuses and status symbols. It helps people feel appreciated and valued. It increases loyalty and engagement. They send a message to staff and work positively in terms of retention, the attraction of top talent and the promotion of teamwork. And research shows conclusively that the higher the engagement …

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Resistance to change

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I have recently designed a one-day change management workshop to support the group of companies’ Transformation process, dealing with the people aspects of change and transition. One of the aspects of the transformation that management is worried about here, is resistance to change. And how to overcome it. So resistance to change is one of the topics we discuss in …

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Mentoring circles

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One of the things I do in this new country, is coach and mentor people to help transfer knowledge and grow skills. It is something I enjoy doing and would do even if it wasn’t expected of me. In fact I had started before I even knew it was expected. And given that there were so many people who wanted …

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360⁰ feedback: development, appraisal or performance assessment?

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It is only recently, in my new company, that I realised how often I have been involved with the introduction of 360⁰ feedback. From the first time, more than 25 years ago, with a short paper version, a handful of questions and very little expertise. Supporting leadership development in a new organisation. Through reorganisations, introduction of new competences, new values, …

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Strategic thinking and de Bono’s Six Hats

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I recently ran a two half-day’s workshop for the extended leadership team of the national chemical company. We dealt with strategic thinking and looked at how their two-year old strategic plan might need adapting due to the transformation plans of our entire group of companies. More than half of the GDP of the country. Rather than just look at updating …

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Chartering Teams

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I have been reminded recently in my current company, about the problems there can sometimes be setting up teams to work on small projects. Or rather not the setting up, but in ensuring they deliver what they were supposed to do and on time. Here they were started for all the right reasons. Volunteers to work on a number of …

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Communicating change: the 4P model

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One of the most difficult challenges organisations have during change or transition is communication. I have been reminded about this as my current company has entered ’transformation’. What to say and to whom is a tricky problem. A simple model that I have used many times to help line managers and those managing change processes is the 4P model. The …

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